ULM Auctions has its own criteria for approving bidders. To increase your chances of approval, ensure your ULM Auctions profile is complete and accurate. Adding a credit card to your account can also help speed up the approval process. If your request is declined, you can contact ULM Auctions directly through the ‘Ask a Question’ feature on the auction catalog or item page to inquire about additional requirements.
A buyer’s premium is an additional percentage charged on top of the winning bid amount. This fee varies between auctions, typically ranging from 0% to 30%. You can find the buyer’s premium details on each auction catalog and item page.
You can place absentee bids before the live auction begins. During the live auction, you can place real-time bids as the auction progresses. ULM Auctions’ technology ensures you never bid against yourself. If you’re outbid before the live auction starts, you’ll receive an email notification.
Yes, you can retract a bid by going to My Bids and selecting ‘Retract’ to begin the process. However, absentee bids cannot be retracted within two hours of the auction’s start time.
If you have concerns about an item’s authenticity, condition, or other details, you can reach out directly to ULM Auctions by clicking the ‘Ask a Question’ button on the catalog or item page.
For specific inquiries about an item or auction, you can contact the auctioneer through the ‘Ask a Question’ feature. Communication happens through ULM Auctions’ messaging system, and you’ll receive email or mobile notifications when you get a response. You can manage all conversations within your ULM Auctions account.
You will receive an email notification and the item will appear under the Won Items section of your profile.
All payments and shipping arrangements are handled directly with ULM Auctions. ULM Auctions will send you an invoice with payment instructions within 24–48 hours of the auction’s conclusion. If ULM Auctions accepts online payments, your invoice will include a ‘Pay Now’ button to check out via credit card. If not, you’ll need to follow the invoice instructions or contact ULM Auctions for payment details.
We recommend reviewing the terms and conditions and shipping policy section on each auction or item page before placing a bid. If the shipping policy isn’t clear, reach out to ULM Auctions through the ‘Ask a Question’ button for clarification.
You can find in the terms and conditions of the auction you’re interested in. If you have any concerns, you can also contact ULM Auctions directly through the ‘Ask a Question’ button.
